FAQs
ORDERS & PRODUCTION
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Are your pieces ready to wear?
All ṢHÒMÁDÉ pieces are made to order. Each outfit is created after your order is placed, allowing us to focus on quality, detail, and intentional craftsmanship.
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How long will my order take?
Production typically takes 5—7 working days, depending on the design. Once completed, your order will be shipped immediately.
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Can I request my order urgently?
If you need your piece sooner, please contact us before placing your order. We'll do our best to accommodate where possible.
SIZING & FIT
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How do I choose the right size?
You can select your size using our size guide. If you're unsure or between sizes, we recommend including your measurements at checkout or reach out to us via email hello@shomade.ng or Instagram.
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Will there be any price difference for sizes?
Our pricing reflects the materials and craftsmanship required for each piece, which may vary slightly across sizes.
SHIPPING & DELIVERY
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How long does delivery take after production?
Delivery timelines vary depending on your location, but typically range between 2—7 working days after dispatch.
PRODUCT & CARE
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Will my item look exactly like the photos?
Due to the nature of our hand-crafted processes, slight variations in print placement or color may occur. This is part of what makes each piece unique.
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How do I care for my ṢHÒMÁDÉ Piece?
We recommend gentle care to preserve the quality of your piece.
RETURNS & EXCHANGES
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Can I return my order?
As each piece is made to order, returns are limited. However, if there is an issue with your order, please contact us hello@shomade.ng and we will work with you to resolve it.
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Can I exchange my item?
Exchanges may be considered on a case by case basis. We recommend reaching out to us as soon as possible after receiving your order.
CONTACT
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How can I reach you?
For enquiries, sizing assistance, or order support:
Email: hello@shomade.ng
Instagram: @_shomade